Frequently asked questions

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How long does it take for my order to arrive?

Between 5 and 10 business days, depending on your location.

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How do I track my package?

We will send you a tracking number via email or to your phone number as soon as the order leaves the warehouse.

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Can I cancel or change an order?

Yes, but you have a 2-hour window after purchase before it is dispatched.

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How do I request a refund?

You have 30 days to return it. The product must be unused and in its original packaging.